LiveX AI Growing Your Business Effortlessly
Generate More Sales and Reduce Customer Support Costs
AI Agents for Happy, Loyal Customers
Elevate every customer interaction to VIP status
Trusted by Industry Leaders
Intelligent, Human-Like AI Agents
Why Choose LiveX AI?
Real-Time, Personalized Customer Engagement
Benefit from AI agents that deliver personalized, real-time interactions to each customer. LiveX AI’s multi-modal technology interprets text, voice, and visual cues to provide solutions that are empathetic, highly accurate, and tailored to individual needs.
Faster, More Effective Problem Solving
Our advanced AI Agents are designed to tackle complex issues instantly, without the frustrating wait times associated with traditional support. By leveraging generative AI and memory capabilities, we provide relevant, actionable answers, ensuring a smoother experience that keeps customers satisfied.
Proactive Support for Long-Term Business Growth
We help businesses foster loyalty and boost retention by proactively engaging customers throughout their journey. From product education to personalized troubleshooting, our AI Agents are a cost-effective solution that build stronger relationships, translating to sustainable growth and a high ROI.
Grow Your Business with LiveX AI
Generate Leads
Educate on Product
Enhance Loyalty
Reduce Returns
Streamline Support
Get Real-Time Insights
Instant Checkout
Save Costs
Reduce Churn
Don’t Take Our Word for It,
The Results Speak for Themselves
ZD Jasper Realty
The integration of LiveX AI Copilot has indeed been transformative, revolutionizing our real estate marketing and sales strategies.
LiveX AI
🚀 We’re honored to be featured in Generative AI’s latest Beehiive newsletter! 🌟 This edition covers major AI advancements, from OpenAI pushing the boundaries of deep learning to Microsoft Paint's long-awaited AI update. We’re thrilled to see LiveX AI’s ChurnControl showcased as a game-changer for customer retention.
With just one line of code, ChurnControl helps businesses tackle end-of-year churn, achieving:✨ Up to 5X conversions📉 30%+ churn reduction💰 40x ROIRead the full newsletter here: https://lnkd.in/g5wJArcQ
Jack Feng
CEO, iHealth Labs
"LiveX is so different from anything else I've seen. I like that it mimics human interaction… LiveX can really keep the customer engaged…"
Google Cloud
Founders Share Five Takeaways From the Google Cloud Startup Summit
“We recently hosted our annual Google Cloud Startup Summit, and we were thrilled to showcase a wide range of AI startups leveraging Google Cloud, including… LiveX AI… As a former co-founder and venture capitalist, I was inspired by the remarkable solutions these startups are developing…
… Jia Li (co-founder and chief AI officer at LiveX AI) highlighted the impact of using Google Cloud and NVIDIA technologies… This approach has enabled LiveX AI to reduce operational costs by approximately 66%...
… We’re thrilled to continue supporting startups in their journey toward leveraging generative AI, and I look forward to seeing the innovative solutions that emerge from this vibrant community…”
LiveX AI
We’re thrilled to share that we’ve been named a finalist for the 2024 Engage Awards in the category of ‘Best Use of Technology in Customer Engagement’! 🏆We’re honored to stand alongside some of the most innovative leaders in the field, including Lenovo and GemSeek, Part of Accenture Song, whose groundbreaking work continues to redefine customer experiences, as well as many other incredible organizations driving change
NVIDIA
“By leveraging the power of NVIDIA NIM™ inference microservices on GKE with NVIDIA GPUs, LiveX AI has achieved a 6.1X increase in average token speed. This enhancement lets LiveX AI deliver personalized experiences to customers in real time, including seamless customer support, instant product recommendations, and reduced returns.”
Akool
“… Akool partnered with LiveX AI, a cutting-edge AI agentic customer experience platform, enabling real-time, dynamic interactions with human-like engagement… allowing attendees to navigate event information effortlessly… [and allowing] GPT DAO to save on the costs and logistics of deploying a large human support team…”
Google Cloud
185 real-world gen AI use cases from the world’s leading organizations
“Since generative AI first captured the world’s attention, there’s been a vigorous discussion about what, exactly, the new technology is best used for… Hundreds of Google Cloud customers have now put AI agents and gen-AI solutions into production throughout their businesses and the world…
…Here’s a snapshot of how 185 of these industry leaders are putting AI to use today, creating real-world use cases that will transform tomorrow…
… LiveX AI delivers AI Agents that swiftly enhance product education, boost customer conversion, reduce churn, and provide personalized customer support, with the goal of offering everyone a seamless VIP experience across their customer journey.”
Google Cloud
“LiveX AI stands at the cutting edge of generative AI technology, building custom, multimodal AI agents that can see, hear, chat, and show to deliver truly human-like customer experiences. Founded by a team of experienced entrepreneurs and distinguished tech leaders, LiveX AI provides businesses with trusted AI agents that deliver strong customer engagement across a variety of platforms…
… For LiveX AI customers, this means:
- Up to an 85% reduction in customer support costs given efficient AI-driven resolutions
- Significant improvements in first-response times, from industry standards of hours to mere seconds
- Enhanced customer satisfaction, reducing returns by approximately 15% due to more accurate and timely resolutions
- Improved lead conversion by 5x with an intelligent, actionable AI agent.”
Lomit Patel
Chief Marketing & Growth Officer | Author | Startup Advisor | ex Roku, IMVU, Texture
“The LiveX AI team comprises a remarkable mix of experienced entrepreneurs and distinguished leaders, including an IEEE Fellow acknowledged for leadership in large-scale AI, a Young Global Leader of the World Economic Forum, and ex-CXOs from Fortune 100 companies and emerging startups. The company is dedicated to redefining sales and customer support through AI agents and envisions leveraging AI to enhance everyday life…
…The journey of LiveX AI is a testament to the power of vision, innovation, and resilience in the tumultuous world of startups. The founders' commitment to redefining the consumer experience through AI agents sets a powerful example for other entrepreneurs…”
Google Cloud
“The Startup #GoogleCloudSummit started and ended with AI success stories! Learn how startups like Higgsfield AI, Click Therapeutics, Inc., Baseten, LiveX AI Inc., Reve AI, and Vellum are building and scaling groundbreaking #generativeAI solutions on Google Cloud…”
Helene Ambiana
Global SMB & Startups Marketing Director | Google Cloud
“Thrilled to see the incredible innovations being driven by AI startups on Google Cloud! 🚀
In my latest blog post… James Kalani Lee and I explore how Google Cloud is fueling the next generation of AI leaders, providing them with the resources and support they need to build and scale groundbreaking solutions.
Check out the highlights of game-changing startups like BHSN, Chainguard, Form Bio, General Agents, Higgsfield AI, LastMile AI, LiveX AI Inc., Magic, Martian, Mistral AI, Pinecone, Sakana AI, turbopuffer and discover how they’re leveraging our technology to scale and innovate…”
Akool
“Akool reduced subscriber churn by 26.4% in just one month with LiveX AI Inc.’s ChurnControl! 🚀 Thanks to real-time interventions and proactive support, we’re boosting growth while keeping customers happy.”
Akool
“Check out our exciting collaboration with LiveX AI Inc. at the Gen AI Summit! 🌐 We're featuring an AI avatar chatbox that can assist with all your inquiries. Visit the official website to experience the future of AI-powered interactions…”
NVIDIA
“Don't miss the session from #NVIDIAInception startup LiveX AI Inc. to learn how the collaboration between Google Cloud and NVIDIA accelerated their AI development…”
Lomit Patel
Chief Marketing & Growth Officer | Author | Startup Advisor | ex Roku, IMVU, Texture
“In the heart of Silicon Valley, LiveX AI is redefining sales and customer support with cutting-edge AI agents. Founded by three AI experts, LiveX AI is a testament to vision, innovation, and resilience.
Discover how they stand out in a crowded market, leverage strategic partnerships, and build a strong brand while bootstrapping their way to success. 🚀”
Akool
“AKOOL's new product is launching soon: AI Support Agent! 🤖 Elevate your customer service with an interactive, engaging chatbox that makes conversations smoother and smarter. Stay tuned for more updates! 💬✨”
Chelsie Czop
Senior Product Manager, Google Cloud AI Infrastructure
“Join me, Abhishek Sawarkar and Jia Li, Co-founder and Chief AI Officer at LiveX AI Inc. Inc, for an interactive webinar this Thursday…
Find out how LiveX.AI achieved remarkable results using our joint solutions:
- Over 50% lower Total Cost of Ownership
- 25% faster time-to-market
- 66% lower operational costs…”
NVIDIA
“Discover how to leverage the latest in accelerated computing, AI software, and cloud infrastructure to build, deploy, and scale your most ambitious #AI projects… Join NVIDIA, Google Cloud, and #NVIDIAInception startup LiveX AI Inc. as they showcase NVIDIA and Google's joint AI infrastructure solutions.”
Claudio Polla
NVIDIA Telco Solutions - UKI & Africa
“Discover how #NVIDIAInception startup LiveX AI Inc. leveraged NVIDIA AI and GKE infrastructure to build #generativeAI agents that provide real-time, human-like customer experiences.
💡 Using NVIDIA A100 GPUs and NVIDIA NIM microservices, LiveX AI achieved a 6.1x acceleration in response generation speed for their AI agents.”
LiveX AI
“🎉 Exciting news! 🎉
LiveX AI is one of the finalists for “Best Use of Technology in Customer Engagement” at the prestigious 2024 Engage Awards! 🏆
The Engage Awards, now in their 9th year, celebrate achievements across customer, employee, sales, and marketing engagement. This recognition highlights the impact of our AI-powered solutions in transforming customer interactions. 🚀
Thank you to the Engage Awards team for this honor, and congratulations to all the other finalists! We’re thrilled to be among such outstanding company.”
Nik Spirin
AI/ML at scale for startups, VC funds, and forward-thinking enterprises (NVIDIA, ex-Meta, ex-Gigster)
“Google Cloud Next '24 kicked-off with a great keynote introducing CodeGemma and RecurrentGemma among other exciting innovations from Google this year… The same models have been launched on Day 0 on the NVIDIA API Catalog…
It sounds too good to be true but we will do the live deployment during the duration of the talk. Moreover, LiveX AI Inc. team has already incorporated it into their solution and have some awesome bonus demo to share!”
Google Cloud
“The Startup #GoogleCloudSummit started and ended with AI success stories!
Learn how startups like @higgsfield_ai, @Click_Tx, @basetenco, @LiveX_ai, Reve AI, and Vellum are building and scaling groundbreaking #generativeAI solutions on Google Cloud…”
Akool
“AKOOL and GPT DAO, powered by @LiveX_ai, enhanced engagement at GenAI Summit 2024 through innovative event management tools like AI avatars and interactive experiences.”
Google Cloud
“With GKE Autopilot, LiveX AI achieved over 50% lower TCO, 25% faster time to market, and 66% lower operational cost, helping it focus on delivering client value rather than configuring or monitoring the system…”
Tailored Pricing to Meet Your Business Goals
Up to
5X
Increase in Conversion Rate
Up to
30%+
in Churn Reduction
Up to
88%
Self Service Rate
Results are based on our current customers' experiences and may vary depending on factors such as industry, business size, and market conditions.
LiveX AI is built on a foundation of trust, security, and compliance
Privacy
LiveX AI provides tools to remove Personally Identifiable Information (PII), helping you safeguard privacy, ensure compliance, and stay in control.
Security
We are committed to achieving SOC2 compliance by Q4 2024, affirming our dedication to the highest data security and management standards.
HIPAA Compliance
LiveX AI complies with HIPAA, ensuring the protection and confidentiality of healthcare information, aligning with federal privacy standards.
Guardrail
LiveX AI employs supervisory guardrails in our language models to keep AI Agents on topic, ensuring responses are relevant and accurate.
Easy Implementation:
Easy Implementation
- Drive Growth:Convert more trials into paying customers.
- Retain Customers:Reduce churn with proactive AI support.
- Enhance Efficiency:Allow AI to handle the majority of customer inquiries and capture essential data, equipping your support team to resolve complex issues with speed and precision.
- Increase Revenue:Maximize upsell opportunities with smart, data-driven insights.
Intergrates with:
Official Partners
Highlights & Recognition
Published In
FAQs
Find answers to frequently asked questions about LiveX AI and our solutions.
What is LiveX AI?
LiveX AI is a cutting-edge AI Agent, poised to act as a digital extension of your business—your AI Assistant—enhancing customer engagement, support, and sales operations. It uses advanced AI to deliver human-like interactions that mirror your brand’s voice and tone across all forms of communication, including text, email, and voice, whether through the web or smartphones. Businesses that integrate LiveX AI can quickly experience a host of benefits: increased sales, reduced returns, happier customers, and richer insights from customer data.
What is an AI Agent, and how does LiveX AI fit this role?
LiveX AI is an AI sales and support agent that leverages Generative AI to interact with customers with the tone and knowledge of one of your most effective and efficient employees. The AI Agent will guide customers through any journey on your site, from product information to purchase, support, and upsell. LiveX AI offers personalized recommendations to boost your business's efficiency as it engages and connects with your customers.
Can LiveX AI be used as an AI customer support tool?
Absolutely, LiveX AI excels as an AI customer support tool. It provides real-time, intelligent responses to customer inquiries, significantly improving response times, reducing returns, and improving overall customer satisfaction.
What if I sell through a 3rd party? Can LiveX AI help me?
Absolutely, LiveX AI is versatile enough to support businesses that sell through third-party platforms. Even if you don’t sell directly, LiveX AI can help you engage with customers via their smartphones, answer their queries, and guide them through the purchasing and support process, enhancing their overall experience with your brand.
Is LiveX AI integrated into leading platforms?
LiveX AI Gen AI apps seamlessly integrate with major platforms like Shopify, Zendesk, and HubSpot, enabling you to enhance your existing workflows and customer engagement strategies without disruption.
What benefits does LiveX AI offer over traditional support methods?
Unlike traditional support methods, an AI customer service bot or agent like LiveX AI offers 24/7 availability, instant responses, and the ability to handle a high volume of inquiries without compromising quality, thus enhancing operational efficiency.
Why should I use LiveX AI over other AI solutions?
LiveX AI offers proactive, personalized customer support that seamlessly blends with your brand’s unique voice. An AI personal assistant for your business can enhance your brand with proactive, personalized support, setting up for others in just a few weeks. By leveraging multimedia capabilities, LiveX AI can display product images, videos, and detailed descriptions, creating a more engaging and informative shopping experience. As one of the best AI platforms, it excels in all communication, quickly boosting sales and satisfaction while cutting costs. With LiveX AI, you're adopting technology and enriching customer relationships.
How does LiveX AI change how a business can interact with their customers?
AI for businesses is revolutionizing the way companies operate across a wide range of industries. From streamlining processes to improving customer experiences, AI enables companies to work smarter, not harder. With solutions like artificial intelligence customer service, AI reduces manual tasks, allowing teams to focus on strategic initiatives. Personalization powered by AI ensures that each customer interaction is unique and tailored to their preferences, driving higher satisfaction and engagement. Artificial intelligence allows them to scale efficiently, handling more tasks and data with minimal additional resources. Whether you aim to optimize sales, enhance customer support, or improve internal operations, AI for businesses offers the tools to boost efficiency, save costs, and unlock new growth opportunities.
How does LiveX AI Customer Support Improve User Engagement?
1. Boost real-time engagement with human-like AI agents that provide dynamic and superior customer support through text, images, and videos. LiveX AI's advanced AI customer support is designed to make every customer feel like a VIP by delivering personalized interactions that evolve with their needs. 2. Our AI chatbots don’t just respond — they engage, offering tailored solutions that align with your brand’s voice and values. Whether it’s resolving an issue or offering proactive support, our multimodal platform ensures that customers receive timely, relevant, and meaningful responses, driving satisfaction and fostering long-term loyalty. 3. With 24/7 uptime and multilingual capabilities, LiveX AI chat agents are always ready to enhance your customer engagement, no matter where your clients are or how they choose to interact.
How does LiveX AI help human / live agents?
Empower live agents with a cutting-edge, AI agent assist tool designed to enhance efficiency and accuracy. Our solution minimizes hold times and ensures that responses are rapid and precise, leading to more effective, satisfying interactions. By automating routine tasks, such as generating email summaries and internal notes, the tool streamlines workflows, freeing agents to focus on more complex and personalized support needs. With real-time support and intuitive prompts, our AI agent assist tool helps agents resolve issues faster and with greater confidence. Through natural language processing, it assists in recognizing customer intent, suggesting relevant solutions, and proactively providing the information agents need to respond accurately. By learning from past interactions, our agent assist tool stands apart from other AI call center solutions, continuously adapting to customer needs and product updates. Our tool creates a dynamic support environment where every interaction becomes a learning opportunity, fostering a smarter, more responsive customer service experience.
Does LiveX AI scale easily?
LiveX AI is engineered to grow alongside your business, making it an ideal long-term solution for companies that plan to scale. As your organization expands, the assistant’s knowledge base evolves continuously, adapting to new challenges and refining responses to better meet customer needs. With this intelligent growth, businesses can keep pace with demand while maintaining high-quality customer engagement. LiveX AI’s flexible workflows also allow for extensive customization, empowering businesses to tailor the assistant’s capabilities to their unique processes and goals. This adaptability ensures that LiveX AI remains a valuable, versatile asset as your business requirements change over time.
What is an AI Assistant?
An AI business assistant is a dynamic business tool designed to manage a range of functions, from customer support and workflow automation to assisting human sales and support teams. It helps enhance service efficiency by handling routine tasks and enabling faster responses, allowing human agents to focus on more complex interactions.
Get in Touch
Contact us for any inquiries or questions you may have.