Build the Future of AI-Powered Customer Retention

LiveX AI is shaping the future of customer experience with human-like AI agents. Our product lines—LiveX AI Support and LiveX AI ChurnControl™—help leading brands deliver instant, scalable support and retain more users without relying on discounts.

Trusted by enterprise and Fortune 500 companies, we’re scaling fast with omni-channels including Chat, Search, Voice AI, Avatai™, QR AI and in-app experiences.

We're looking for a Head of GTM to lead and scale our go-to-market engine across sales, marketing, and partnerships.

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What We’re Looking For

• 6+ years in B2B SaaS GTM roles; background in AI, support, or lifecycle/retention tech is ideal
  

• Proven success scaling GTM engines with a focus on the Enterprise prospects
  

• Clear communicator and sharp storyteller—able to distill tech into value
  

• A true hunter with a bias for action—you know how to open doors, close deals, and build scalable systems
  

• Hands-on leader who can operate from strategy to execution
  

• Experience in fast-moving, high-growth startup environments
  

• Deep understanding of support and customer retention workflows is a strong plus
  

• You thrive in ambiguity, take ownership, and move quickly with focus

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What You’ll Do

• Own GTM strategy across sales, marketing, partnerships, and customer success for our AI agent platform
  

• Drive demand generation to grow pipeline across enterprise and high-growth D2C brands
  

• Develop and manage the sales pipeline. Identify and target best-fit accounts through omni-channel outreach
  

• Implement and optimize account-based campaigns to educate prospects about our solution
  

• Refine our ICP and sharpen positioning and messaging across all channels
  

• Partner with Product on launch strategy, pricing, and packaging
  

• Build and lead a small, high-impact team across growth, sales, and marketing
  

• Analyze funnel performance and optimize for ROI and scalability
  

• Plan and execute targeted campaigns and industry events (conferences, hosted sessions) to increase visibility and accelerate pipeline

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