LiveX AI delivers human-like AI agents that transform customer experience across digital and physical touchpoints—from chat, email, and voice to holograms and kiosks. These agents don’t just answer questions—they take action, such as processing cancellations, managing billing, recovering sales, or scheduling appointments. Built for B2C and DTC enterprises, LiveX AI turns every customer interaction into an opportunity for growth, retention, and revenue—automatically.

Unlike traditional chatbots or assistants that rely on scripted responses, LiveX AI agents are agentic—they can think, act, and execute real tasks. While tools like Intercom focus on messaging, LiveX AI integrates deeply with your systems (e.g., Stripe, Shopify, Zendesk) to perform real actions like refunds, plan changes, and product recommendations. The result: 90%+ self-service resolution rates and up to 35% lower churn—with a more human, brand-aligned experience.

Setup is simple and fast. LiveX AI connects directly to your existing stack—CRM, billing, and support platforms—through no-code or API integrations. In just days, your AI agent is trained on your brand voice, product data, and workflows, ready to handle real customer interactions across chat, voice, and QR channels. LiveX’s onboarding team provides guided setup and testing to ensure accuracy and tone before going live.

LiveX AI agents can handle customer support, retention, sales, and engagement tasks end-to-end: managing refunds, billing, and plan changes; answering FAQs and troubleshooting issues; proactively retaining at-risk customers with personalized offers; recommending products and assisting checkout; automating onboarding and follow-up workflows. This automation frees your human team to focus on strategy and relationship building while AI handles repetitive, high-volume requests.

Yes. LiveX AI is built for enterprise-grade reliability and compliance. The platform is SOC 2, HIPAA, and GDPR compliant, ensuring strict data protection and governance. Each agent’s actions are fully auditable and explainable, with AI moderation and human oversight available. You maintain complete control over workflows, permissions, and escalation paths—so trust, safety, and accuracy are always preserved.

LiveX AI is designed for B2C and DTC brands across e-commerce, SaaS, retail, hospitality, and consumer services that want to automate at scale without losing the human touch. Whether you manage thousands of subscribers or millions of transactions, LiveX AI helps you retain more customers, reduce support costs, and accelerate growth—all through personalized, human-like automation.

Customers can engage LiveX AI agents through any channel they already use: web and in-app chat, email, SMS, voice, phone, QR codes on packaging or receipts, and in-store kiosks or holograms. Each interaction is seamless and contextual—LiveX remembers user history and preferences, ensuring consistent, personalized experiences across every touchpoint.

Most LiveX AI deployments go live within one to two weeks. Thanks to pre-trained models, visual builders, and deep integrations, setup is quick and requires minimal engineering. Your agents can start resolving tickets or recovering revenue within days and continue learning and improving over time.

LiveX AI includes a centralized management dashboard where you can monitor agent performance, resolution rates, and retention metrics; approve or refine AI workflows; set compliance and escalation rules; and view conversation logs and analytics. Governance is built in, allowing teams to maintain control while benefiting from continuous learning and autonomous performance improvements.